The YWCA Greensboro Emergency Family Shelter program provides shelter, food, case management and holistic support for families experiencing homelessness. Each family develops a plan to achieve educational goals, optimal health, financial stability, pay off debts and save money to move into permanent housing.

Shelter residents benefit from interaction with staff and community volunteers, who model effective parenting skills and assist parents as needed in looking up resources, thinking through decisions and problem solving.

Each evening, a hot dinner is brought in and served by volunteers who join with families to eat, talk, play with children, assist with homework or provide a listening ear. In the morning, a breakfast  is provided and parents pack lunch for themselves and their children.

Weekday hours, children go to school, childcare or are with their parents. Parents seek jobs, go to work, school, job training or make use of needed community resources. Length of stay in the shelter is based on progress being made towards family goals and the family’s ability to fully participate in the program.

Join our mailing list or confirm numbers of residents, call 336-333-0175 or email:


Financial investments in the Family Shelter are always appreciated.  Your support will make a difference in the lives of families in our community.

How You Can Help

Become a volunteer 
on your own or with a group from your church, business, school, or other groups.

Encourage your group to “adopt” one night monthly or quarterly to serve at the shelter by bringing meal donation.

Volunteers are needed:
Breakfast (6:30 – 8:00 am)
Homework or resident assistance (3:30 – 6:30 pm)
Prepare and serve the meal for 25-30 residents (6:30 – 7:45 pm)
Evenings (6:30 – 8:30 pm)

***Volunteer opportunities have changed due to COVID-19 regulations. Contact Deb Harris Richardson ( to get more information on in-person volunteer opportunities.

Donations Drop-Off

Monday – Friday: The YWCA main offices are open from 9 am – 5 pm. 

***To ensure the safety of yourself, our staff, and our residents during COVID-19, please contact us prior to dropping off a donation for instructions.

Our Shelter Needs List

We appreciate all of your donations.

Due to limited space in our shelter please look at our current needs BELOW or give us a call to make sure that we can put your donations to good use.

Clothing and Infant Needs

Diapers & Pull-ups (sizes 4-6)*

Infant formula

Twin and full-size sheet sets

Twin and full sized comforters

Full and queen size comforters

Pack n’ Plays*

High Chairs

*pressing need


(Please keep in mind that some items, like infant furniture and car seats, may not be accepted due to expiration or recall. Please call to confirm your infant needs donation.)

Food Supplies

Iced Tea Mix

Lemonade Mix

Small fruit cups or applesauce

Individual chips/popcorn*

Granola bars/peanut butter crackers

Tuna pouches

Cheese sticks

Lunch meats & cheese*

Yogurt (regular & Greek)

Mayonnaise in packets

Real juice drink boxes

Orange, apple, and grape juice*




Fruits and vegetables (fresh and canned)

*pressing need

Paper and Miscellaneous Supplies

Disposable plates, bowls, and cups*

12 & 16 oz. cold and hot cups

Paper towels*

Paper napkins

Toilet paper

Clorox wipes and other cleaning agents*

Disinfectant spray/wipes


Powder-free disposable gloves (size L)

Lawn/leaf size black trash bags (39+ gal.)

Plastic forks/spoons

Sanitary napkins

Toilet bowl brushes

Shower curtains and ring connectors

Hair products formulated for people of color

Arts and craft supplies


Mattress protection covers

Bus passes

$5/10 gift cards for incentives*

*pressing need